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Quick Reference for AI Agents & DevelopersAvailable Integrations:
  • Chatwoot → Unified customer support messaging
  • Intercom → Seamless customer communication
Enable from: CometChat Dashboard → ExtensionsUse Cases:
  • Customer support workflows
  • Multi-platform messaging
  • Agent-to-customer communication
CometChat integrates with popular third-party platforms to provide unified customer communication experiences. These integrations allow you to connect your chat with external support and messaging systems.
Available via: UI Kits | SDK | Dashboard

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Chatwoot

Connect and exchange messages between CometChat and Chatwoot for unified customer support. This integration enables seamless communication between your app users and support agents using Chatwoot.
FeatureDescription
Bi-directional MessagingMessages sync between CometChat and Chatwoot
Agent AssignmentRoute conversations to appropriate agents
Conversation HistoryMaintain full conversation context
For detailed setup and configuration, see Chatwoot Integration.

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Intercom

Connect and exchange messages between CometChat and Intercom for seamless customer communication. This integration bridges your in-app chat with Intercom’s powerful customer engagement platform.
FeatureDescription
Message SyncReal-time message synchronization
User ContextShare user data between platforms
Support WorkflowsLeverage Intercom’s support features
For detailed setup and configuration, see Intercom Integration.

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Setting Up Integrations

Third-party integrations are configured through the CometChat Dashboard:
  1. Navigate to your app in the CometChat Dashboard
  2. Go to Extensions section
  3. Find and enable the desired integration (Chatwoot or Intercom)
  4. Configure the integration settings with your third-party credentials
Each integration requires an active account with the respective third-party service. Refer to the specific integration documentation for detailed setup instructions.

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Next Steps

Extensions

Explore all available chat extensions

Collaboration Tools

Enable real-time collaboration features

AI Features

Explore AI-powered chat capabilities

Core Features

Learn about core messaging features